Mario Ferrer, managing director of ILCG and chair of the department of operations and project management at Alfaisal University, holds a B.Sc. in industrial engineering, a GradCertM, a DipM, an MBA in e-business, and a Ph.D. in supply chain management. Dr. Ferrer previously held a position at the Faculty of Commerce and Informatics at Central Queensland University (Australia) from July 2006 to July 2011.